I recently purchased four of these as part of a shop remodel / upgrade project. I particularly liked the simplicity of the design as well as their utilitarian nature. The bright red color was striking as well. When they arrived, I knew I had made a good decision. The powder coat finish was flawless (with one exception) and the heavy guage base metal bore witness these DA holders were no joke. My only issue with the product was one of them had several scratches in the finish that appeared to occur in transit due to poor packaging. I immediately emailed Adams and the same day received an email back from customer service apologizing for the issue. Customer service stated they would immediately send a replacement at no charge for the item or the shipping. Adams did not ask for the damaged item back and I received my replacement in short order. I am thoroughly impressed by Adams Customer Service as well as the high quality of their offerings. This company is a pleasure to do business with, a rare commodity in today's profit driven world. Thanks Adams.