Adam’s provides warranty and satisfaction guarantees pending appropriate and reasonable use of products for their intended purpose. Abuse, modification, alterations, or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. All products are covered against manufacturers defects and are not covered for normal wear and tear. Consumable items such as towels, pads, and applicators will be covered against defect for their average useful life as defined by Adam’s Polishes. Partial credit is possible in place of non-warranty returns or items returned in a condition indicative of improper or unintended use. Warranty and guarantee apply to the original owner only and are non-transferable. Proof of purchase is required.
RETURN, REFUND, OR EXCHANGE
Items returned to Adam's Polishes for warranty, guarantee, or satisfaction claims must be accompanied by a completed Return Authorization Form. To obtain the Return Authorization Form, please contact our customer service team by emailing firstname.lastname@example.org. Items returned without Return Authorization or proof of purchase may not be processed.
Customer is entitled to their choice of exchange for like items, refund, or store credit, pending review of the items and reason for return is evaluated by a member of the Adam's Polishes customer service team.
Apparel may be exchanged or returned on items that are in new condition (worn or washed items not accepted) and must be returned within 30 days after delivery date.